Customer Reviews for Rooster Bush Chevrolet Buick GMC Lenoir, NC

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Rooster Bush Chevrolet Buick GMC in Lenoir, NC, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Rooster Bush Chevrolet Buick GMC, allow us the opportunity to earn your business.


Highly recommend - talked to sales representative while car was being serviced.
Martha    

Fantastic people and service. Kristine and Marty are professional and personable. Nothing but positive--will always visit Rooster Bush service--they are the best.
Richard    

Have always been treated courtesly, and if problems were presented, they were solved. Always accepted on scheduled time and finished in reasonable time.
Richard    

They are Excellent! THat is why I travel from Winston-Salem to Morganton to have them work on my car.!
Edwin    

Our sales agent Rick Jones was top notch! We appreciated everything he did for us.
Russ and Donna    

Our saleperson Robbie Williams was just great, he did every thing just perfect. I would also like to thank his boss for going out of his way to make everything go great. If and when we want another vehicle it will be Rooster Bush dealership, we would like to thank all the staff at the dealership for all their kindness,
Lewis and Johnsie    

Great dealership and people to do business with. Made buying a car go a lot easier than most I have done business with.
Larry    

The staff and service personnel at Rooster Bush, in my opinion are the best in the country!!! They treat you like family and if they know you are have a family member that is not well they make sure they ask how that person is doing. Now, you can't get care like this anywhere!!!!! This makes THIS dealership MY family and friends. This keeps us coming back when it's time for a new car or service. THANKS ROOSTER BUSH CADILLACTHANK YOU ALL
Millie    

Marty has great interpersonal skills and I appreciate the service provided.
Wesley    

If all dealerships had Sales Associates like Robbie Williams. He was and is the most polite and helpful. You need more like him. He even spoke to and made my 3 year old boy feel good being around him. Not only speaking to him always acknowledging him. That's someone there for the people not only to make the sale. Thank you!
Scott    

Visiting for service here is like returning home to friends and family, always welcome.
Paul    

Megan was great when we purchased our new Suburban. She took the time to make sure all our questions were answered, and we never felt pressured or rushed. Roger was also very helpful too. It was a pleasure doing business at Rooster Bush, and we will keep that in mind for our future vehicle needs.
Max and Mary    

Excellent group of individuals (service and sales).
Lillian    

Great Dealership best in NC maybe in US, There Technicians are super!
Joshua    

great service
Jerald    

I could not ask for better service or friendlier people. I am completely satisfied with the way things are handled.
Callie    

Without a doubt, the finest service department anywhere!
Danny    

the quality of care and service still remains to be top notch. I would recommend the dealership for all services at any time.
Stephanie    

AWESOME SERVICE DEPARTMENT EVERY TIME I GO THERE!!!
Sheila    

This is the 3rd vehicle I have purchased from a Rooster-Bush dealership. They are, by far, the best and most professional dealership I have ever dealt with. It has been a pleasant and enjoyable experience every time. I have gone from dreading to change vehicles to looking forward to changing vehicles. Two thumbs up to the Rooster-Bush dealerships!
Jacguelyn    

They always treat me with courtesy and prompt attention to my concerns with my car.
William    

The best dealership I have ever dne business with. A bunch of nice people, Would do business with them again.
Chester    

So glad that I used this dealership to purchase my new vehicle.
Robin    

Excellent
Mitchell    

We have purchased vehicles from Rooster Bush for over 50 years, and have found his dealerships offer top quality vehicles with impeccable customer service!
Lemuel    

I know Roosterand although he is not as active as hw once was his delaerships (Morganton and Lenoir, NC) are as efficient and couteous as ever.
James    

Very good service department. Very dependable.
Lois    

Buying a vehicle has not been a good experience in the past. However, dealing with Sales Associate Rick Jones, made this purchase very easy without any frustration. I WILL highly recommend Rick to anyone wanting to buy a vehicle. He is a great asset to your company and should be commended.
George    

The Gang at Rooster Bush in Morganton NC was terrific kudos to Greg Barett,Rick Jones & the finance manager it helping us resolve our issues with the HHR that we traded in on the Chevy Malibu
Charles    

My experience could not have been better and I LOVE my new SRX!! They went above and beyond to make sure everything was perfect. Thank you!
Kelly    

Have traded with them many times! They are great!
Madelyn    

I thought that the sales staff very helpful in the Sparks family purchasing our new Chevy Traverse. We have driven to Myrtle Beach on a family vacation in the new Traverse and are completly satisfied.
Chris    

Execellent service and excellent facility.
Benjamin    

Thank you, Bush Cadillac and GM for the new tires and backing of your product. I had a quiet and smooth ride home yesterday. You have a happy customer, and I am thrilled with the tires. You have always been nice and accomodating to me, and I appreciate it,
Joyce    

I purchased my 06 Saturn at Rooster, I use Rooster Bush service for all my service needs since purchasing my Saturn there. Rooster services my husband's 06 Silverado as well as the 09 Malibu and my nephew recently switched to Rooster service as well. Whilesome of te supporting cast changes, Tonya and Freddy have NEVER failed to exceed all my expectations in regard to my service needs. I could have my vehicles serviced anywhere. but choose the Rooster because of Tonya and Freddy.
Sonya    

I was impressed with my visit. Having WI-FI access was very nice also.
Grant    

they were very friendly and helpful they even gave my wife one of their lic.plates
Keith    

Darlene Suttle was a pleasure to work with-She is a real credit to the dealership. I have also been very pleased with the service staff there
Jerry    

Great personnel
Charles    

Roger I hope you and the Rooster Bush Team are doing well. We left your place on Saturday and headed over to Concord where my daughter bought a nice clean Taurus. We all made it home safe and sound Saturday evening. The truck runs great and looks better. Thanks for your help I'd recommend your dealership to anybody up my way. Thanks and stay safe. Safety is a way of life!!! Bob
Bob    

This company should be GM's customer sevice Flagship.
Buddy    

Darlene Suttle was a pleasure to work with-She is a real credit to the dealership. I have also been very pleased with the service staff there
Jerry    

I have always had a great experience with the rooster...but I have only been doing business with The Rooster since 1977.
Carl    

Great Personnel - Helpful
Jackie    

Friendly dealership, knowledgeable assistants, pleasant atmosphere-would consider this dealership again if purchasing another vehicle
Robin    

Have always been treated courtesly, and satisfied with any request given them. Not in too much agreement with Cadillacs system of charging the work hours "by the book". Have in some instances been charged for labor hours longer than I was there. But I do understand it works both ways - could have run into unforseen proiblems that could have taken excessive hours. Still - very satisfied with ALL personell and work!!
Richard    

We are always treated well at Rooster Bush. We have nothing but good things to say about this dealership.
Doris    

I am always pleased with the service that I receive at Rooster Bush Cadillac. The staff is always pleasant, accomodating, and efficient.
Mary    

Personnel very friendly and repaired 2 recalls for my vehicle.
Norma    

I wanted you to know about my recent experience with Rooster Bush in Morganton, NC. I had been looking for a pick-up truck for quite some time. Previously I had a Hummer H3. After shopping around and looking at various trucks, I was actually most excited about a Ford F250 that I had found in Hickory. They gave me a fabulous deal on my Hummer and the Ford F250. I want you to kn ow that I ended up choosing the Chevrolet 2500 HD. I am thrilled with the truck and Rooster Bush. Rob, and Andy worked out a nice deal for me. I was happy with all that. The reason I chose the Chevy truck, though, was because of one of your employees. I have had Josh Sanders exclusively as my mechanic on our family cars and have always been more than happy with his leel of expertise and work ethic. I admit I am very picky and difficult to please. I trust him implicitly with our vehicles. Knowing that Josh could continue to service my new vehicle led me to choose a Chevrolet over a Ford. ithought you should know what a valuable employee you have in Josh Sanders. Thanks you for hearing my story and I hope you recognize this young man for a job well done and for making a sale behind the scenes.
Dr. Mario P. Sacchetti, D. O.    

Great personnel - Helpful
Jackie    

Friendly dealership, knowledgeable assistants, pleasant atmosphere-would consider this dealership again if purchasing another vehicle
Robin    

I have always had a great experience with the rooster...but I have only been doing business with The Rooster since 1977.
Carl    

The salesman (Rick) who sold me the vehicle always goes out-of-his way to help me with my needs at any time. I really appreciate his kindness and concern.
Tommy    

Darlene is a superb salesperson that I believe is not only effective at her job but also genuinely cares about the end result for the customer being exceptionally positive. I'd recommend the dealership based on her extreme level of support provided in acquiring my CTS-V.
Luke    

This is the second new vechicle we have purchased from Rooster Bush and it will not be the last. Rick found us the truck that we wanted and he took care of all of our questions and concerns. The way this dealership conducts business is why I will continue to buy here and recommend them to my friends and family. Thanks
Jason    

made a good offer for my trade without playing games like other dealers.
Jerald    

The sales represesntative, Rick, was extremely nice and needless to say very helpful. I have already recommended him to one of my friends that may be purchasing a new car vvery soon.
Lillian    

THIS IS MY 8th CADILLAC AND MY 2nd PURCHASE FROM ROOSTER BUSH AND DARLENE SMITH AND WILL RECOMMEND THEM TO ANYONE LOOKING FOR A NEW VEHICLE WHO WANTS A GREAT BUYING EXPERIENCE WITH AN EXCELLENT SERVICE DEPT TO KEEP THEM HAPPY!
Dennis    

Great place Great people
Bobby    

I have owned and serviced many vehicles over the years. I have never had a service reprersentative as nice and as caring as Kristine. Because of her vibrant personality and ability to talk to people I will never consider having any of my vehicles serviced anywhere but at Rooster Bush in Morganton (as long as she is there). Thanks for a great job!!!!!!!!!!!!!!!!!!!!
Robert    

MY FAMILY HAS BEEN A CUSTOMER WITH ROOSTER BUSH FOR MANY YEARS. (since i was a little girl, i'm 58) THE STAFF IN EVERY DEPARTMENT IS WONDERFUL AND VERY CARING. WE WILL CONTINUE TO HAVE THIS DEALERSHIP AS OUR "CAR GUYS". THE SERVICE IS BEYOND WHAT ANYONE COULD HOPE FOR!!!!!!! THEY EACH SHOW A GENIUNE CARE FOR YOU, YOU'RE NOT JUST THE OWNER OF THE CAR, THEY TREAT YOU LIKE FAMILY!!!
John    

Very customer oriented. Provides good service. Would recommend to anyone. Will go back if necessary.
Marie    

Love the dealership they are very friendly and professonal. Very cean and neat. Our sales woman is top notch. Thank you.
Thomas    

Our sales representative, Darlene Smith, was professional, friendly and thorough in our business transaction, taking time to ensure the proper paperwork and review the car's operations with me and my wife. Ms. Smith is by far the best sales representative I have ever had. Greg Barrett, Executive Manager, and Rob Garrison, General Sales Manager, were professional, friendly and accommodating. This is my second Cadillac from Rooster Bush, and I will buy my next one there as well.
Gary    

Merty Herzig was extremely helpful and courteous.
Jackie    

I appreciate that we were not pressured in any way to buy a vehicle at Rooster Bush. We were treated with respect from the moment we stepped onto the lot. After discussing the features of the Cruze,we told Andy that we wanted the Ice Blue Cruze. He had it delivered to the Morganton lot the next day. For that reason alone, we worked out a deal with Andy and Roger that same day. Andy showed us he was serious about our needs and wants without making us feel pressured. Thank you to Andy, Roger and the staff that helped us secure our loan. CHEVY RNS DEP!
Tori    

Good place to trade with, good dealership
Betty    

Great service dept.
Peggy    

We have purchsed GM vehicles from Rooster Bush for over 50 years, both in Lenoir, NC and Morganton, NC. We hae always been more than pleased with Bush's in purchasing vehicles, and in having them serviced. We highly compliment them.
Lemuel & Frances    

My sales representative Rick Jones was very clear in every aspect of the sales process by far the best vehicle buying experience I've ever had
Levi    

Absolutely great people to do business with. I can't adequately describe the kindness and professionalism they exhibited to me. Will continue to do business with such great people. I highly recommend this dealership and have used it for over 40 years. I have no desire to go elsewhere and will not go anywhere else.
Charles    

Super Service
Mitchell    

Best place to buy or have cars serviced, best saleslady Darlene Smith is tops in my book as a salesperson and a very good lady, thanks
Charlie    

Rooster Bush Cadillac is one of the Best
Dale    

Love this car,I totally enjoy driving it every day. Great dealership to work with, have done business with them for years and have no complaints. Chevrolet should make a better effort to get more of the Cruze models they have on order delivered to the dealer. They can't sell what they don't have on the lot.
John    

the most hones dealership the salesperson darlene; roger; rob; are the greatest in the service dept. christine; marty are the best.
Albert    

We have done business with this dealership since I was a little girl, many years ago with my Dad. The people are always GREAT and the service is OUTSTANDING, thats what keeps us coming back to the dealer we can trust. Darlene has sold us several cars and she is wonderful and will go above and beyond to make us welcome and help us in anyway, we love her! Thanks for being OUR dealership!!
Millie    

I just wanted to express my appreciation to you and your staff for your patience with me, and your help in the purchase of our new Equinox. My daughter is so pleased with the one you sold her, that it turned our attention to one of our own. At this point in time, we couldn’t be happier with the vehicle, the deal, and the entire experience, from start to finish. We look forward to a long, long relationship with you and your dealership Thanks again,
Ronnie    

Very Fair, Super Service. I recommend them every chance I get.
Robert    

Sales consultant was very helpful, courteous, patient, and many other attributes too numerousto mention. I would recommend anyone to her (Darlene Smith) for assistance. On our first visit, we were not ready to trade; however,Darlene gave us much valuable info on the vehicles. After looking at several color cars, we decided to trade and went back to Darlene due to her being so kind and helpful. She spent a lot of tie and effort in locating the vehicle that we wanted. She made our trade a happy trade.
Marie    

The people at Rooster Bush GMC, are like family, Thanks
Charlie    

The sales professional who assisted me went over and above what as expected to fing just the vehicle I wanted. She spent hours assuring that my needs were met and that I was satisfied. I commend her for her knowledge of the vehicles, for allowing me to test drive more than one vehicle and then supporting me in finding the color of my choice.
Marsha    

Absolutely thegreatest delaer in existance today. They are great people from the service, sales, and administative. I will not deal with any other. Darlene was absolutely great and went out of her way t help me.
Charles    

It was truly a pleasure to deal with the dealership. They were very professional, helpful and friendly. I couldn't ask for any better! My salesperson, Darlene, ut me at ease and became a very good friend. Roger, with Financing, was a great help to me also.
Callie    

Rooster Bush is the only place to buy a car, as far as I'm cincerned. They are all very nice. Benn trading there for over 30 years colse to 40 years.
Ervin    

Second purchase of a vehicle from this dealer - a long drive to get from home to Morganton, but worth driving the miles.
Angela    

Very good dealership to do business with.
Walter    

They are a great dealer. We will continue to buy there.
Brenda    

We have dealt with Rooster Bush for many years and have always been treated extremely well.
Joyce    

Yes, the salesperson, Darlene Smith is wonderful, wish all people in this world was like her, and Rob Garrison none any better, and Roger Huffman is a pleasure to work with, best dealership in N.C., service dept is as good as it gets, thanks
Charlie    

5 Stars--If you read this, you'll see exactly why I rated the Rooster Bush dealership so highly. http://www.allaboutshooting.com/article_info.php?articles_id=404 They were like a "cool drink of water" on a very hot day. Thanks, Clark Bush (Not related as far as I know but I'd sure claim kin!
   

the dealership staff was very friendly and professional.
Earl    

They we're very courteous and they brought me to work while my vehicle was being serviced.
Mark    

Twelve year's of having vehicles serviced at Rooster Bush Chevrolet-Buick-Pontiac has always been very satisfying and service to my vehicles has been done in a very professional manner.
Marlin    

Tonya is always extremely helpful and willing to assist with any concerns about my vehicle.
   

Chris was great to work with throughout the entire process. I've been in sales for 20+ years, and he balances the proverbial "fine line" between being persistant but not pushy....not an easy thing to do. Also, he was always very professional/courteous in any interaction, but he specifically stood out in his email correspondance compared to other dealers. Chris was by far the best one to work with between the 6 or 7 other dealerships I was corresponding with at the time. I was shocked at how poor some communication was coming from other dealerships -- I would suspect some of them were 8th grade dropouts that didn't have any care for customer satisfaction....poor follow-up, poor grammar, math mistakes on quotes, no "thank you for considering ___", etc. Chris responded to emails ASAP, and even after hours. It seemed that he wanted to make sure I was getting the right vehicle for a fair price, and I appreciated that tremendously
David    

DEALER INFORMATION

Rooster Bush Lenoir
2581 Hickory Blvd
Lenoir, NC 28645
Phone: (828) 728-4222

Sales Hours

Monday - Friday: 8:30a - 6:00p
Saturday: 8:30a - 5:00p
Sunday: Closed

Service Hours

Monday - Thursday: 8:00a - 5:30p
Friday: 8:00a - 6:00p
Saturday: 8:00a - 12:00p
Sunday: Closed
Driving Directions & Map

Rooster Bush Morganton
145 Bush Dr
Morganton, NC 28655
Phone: (828) 437-0931

Sales Hours

Monday - Friday: 8:30a - 6:00p
Saturday: 8:30a - 5:00p
Sunday: Closed

Service Hours

Monday - Friday: 7:30a - 5:30p
Saturday: 8:00a - 12 noon
Sunday: Closed
Driving Directions & Map